top of page

Privacy Policy

Disclaimer

CyberCloak Security Group LLC (“CyberCloak,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit our website (https://cybercloaksg.com), subscribe to our services, or otherwise engage with us.

 

Our website is hosted by Wix.com Ltd. ("Wix"). While Wix provides the platform and infrastructure, CyberCloak remains responsible for the data we collect and control.

1. Information We Collect

When you interact with our website, we may collect the following information:

​

a. Information You Provide to Us

  • Your name

  • Email address

  • Company or organization name

  • Any message you include when contacting us

  • Your preferences for services or consultations

​

This information is typically collected through:

  • Contact forms

  • Newsletter subscription forms

  • Consultation or service booking tools

​

b. Information Automatically Collected by Wix

Wix may collect non-identifying and technical information such as:

  • IP address

  • Browser type and device

  • Operating system

  • Site usage behavior (pages visited, time spent, etc.)

  • Cookies and similar tracking technologies

​​

You can manage cookies through your browser.

2. Use of Information

We use your personal information to:

  • Respond to inquiries and provide services

  • Send newsletters or updates (only if you opt in)

  • Improve our offerings and user experience

  • Ensure site functionality and security

  • Comply with legal obligations

3. Wix as Our Data Processor

Our site is built and hosted on the Wix.com platform. Wix stores your data on secure servers behind a firewall and may process your information according to its own privacy practices. You can view their privacy policy here:
🔗 https://www.wix.com/about/privacy.

​

Wix may store your data in the U.S., Europe, or other jurisdictions, and complies with international data protection regulations including the GDPR.

4. Data Sharing & Disclosure

We do not sell your personal information. We may share your information with:

​

  • Wix.com Ltd., as our hosting provider

  • Email marketing services (only with your opt-in)

  • Regulatory authorities, if legally required

  • Trusted vendors who assist us in operating our business (bound by confidentiality and data protection agreements)

5. Data Retention

We retain your personal data only for as long as necessary for the purposes listed above, or as required by law.

6. Your Rights

Depending on your location, you may have the right to:

  • Access and correct your personal data

  • Request deletion of your information

  • Withdraw consent for marketing

  • File a complaint with a data protection authority

​

You can make requests by emailing us at contact@cybercloaksg.com.

7. Security

We and Wix implement industry-standard security measures to protect your data. However, no method of transmission over the Internet is completely secure.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top will indicate when the latest changes were made. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

bottom of page